خلاصہ

22 years’ serving to people segment of Corporate HR, People and Culture, for Hospitality, Real Estate, Construction, and Textile Industries. Expertise in Tech Talent Acquisition, Performance, HR Tech, Org Dev., Talent Architecture, Diversity & Culture, Leadership Development, Engagement, and Creating Futuristic Workplaces for Shared Services.


Farrukh Sohail
0300-8523878


پراجیکٹس

Performance Management System - Hashoo Group

تجربہ

کمپنی کا لوگو
Director People and Culture
Destinations Connect / Smart Branding
اگست ۲۰۲۰ - موجودہ | Lahore, Pakistan

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Group and joint venture
Destinations Connect is engaged in Hospitality and Tourism, a B2B, Destination Management Company provides currently above 5,000 Tour and Travel Operators a Portal for 150,000 hotels / destinations and managing Corporate Events.
Smart Brands is engaged in Real Estate Marketing (B2B, B2C, Digital and social media) and in Turnkey Construction projects launched Arch Villas, Toba Orchard, SARIYAS Faisalabad and Murree, with 250+ emp.
 
Organizational Development, I.R & HR Strategy
Analyzing existing manpower, designing staffing structures to achieve targets in 360-degree HR Cycle.
End-to-End Gap Analysis to ascertain capabilities of HR operational Segments, Policies, and Skill Set of people.
Designed HR frameworks and policies aligned with organizational objectives.
Developed / Reviewed People Policies aligned with Organizational Culture / Vision, compliant with legal regulations.
Implemented HRIS FlowHCM, Decibel, SHE, Softronics, SAP SuccessFactor, Machine Learning Moodle & Rouxbe.
Integrated McKinsey’s 7-S Framework to align strategy, structure, systems with shared values, skills, staff capabilities, and leadership style.
Talent Acquisition and Retention
Promoted Equal Opportunity Initiatives to ensure an inclusive workforce and positive Candidate Experience.
Led Referral Programs and built Strategic Relationships, and creating a talent pipeline through Internship Programs.
Established KPIs for TA team, implementing a competency-based selection process to align with organizational needs.
Optimized TA Process utilizing ATS ensuring timely talent acquisition and reducing TAT without compromising quality.
Streamlined Hiring Kit, Onboarding, and Offboarding, and communication about new hires and workstation setups.
Capacity Building
Introduced “SEE” (Skill, Exposure, Experience 30:30:40) Model and conducted sessions for senior managers / leaders.
Improved training participation from 32% to 68% by employee count and reduced guest complaints by 12%, in all cases.
Conducted TNA, Implementing Modules for training and orientation on Products, Services and Brand Standards.
Developed Learning, Development and Capacity Building Strategy in line with Organizational Objectives.
Implemented mechanism to identify ROI and to evaluate training effectiveness based on Kirkpatrick’s model.
Created an Executive Trainers Pool, encouraging innovation, skill development, and contribution beyond job roles.
 People Performance and Success
Established SMART KPIs, periodic performance evaluations linked Reward promoting Hi Performance Culture.
Developed Performance Management Plan, Tools and Process to measure personal and organizational Performance.
Monitoring procedures to evaluate performance of talent at various levels, based on Key Performance Objectives.
Identifying key successors, career path, identifying potential of growth at levels, linking performance with growth.
Conducted meetings of Performance Committee, Team Leads and Associates on implementation.
Engagement and D.E.I Culture
Created an engaging culture helping employees in achieving their goals, emphasizing Communications.
Conducted Employee Engagement Surveys, Engagement Policy, ensuring employees feel being sighted, and included.
Engaged Associates in setting up KPIs, in Decision Making Process, getting Feedback on launch of new co. Policies.
Celebrated International and National Days, Sports Galas, Associate Events, Recreational Tours and Movie Evenings.
Increased female ratio by 12%, multi-linguals by 4% and 3 % special persons, and Women Empowerment Council.
Established Event Committee, Employee Recognition Board, Employee Survey Committee and Policy Review Board.
 Total Rewards
Conducted Salary Survey, development of compensation packages and policies aligned with the organization's strategy.
Assessment of employees' needs and elevating plans, Grades, improvement of salary, benefit and bonus systems.
Salary and Benefit Grids, Gratuity, PF, PESSI, EOBI, Insurance, Medical, Leaves, Food, Accommodation and Increments.
 Reporting HR Matrices and Analysis
Established Corporate HR dashboards, budget meeting presentations, turnover rate, retention rate, time-to-fill, cost-per-hire, absenteeism rate, internal mobility rate, promotion rate, performance appraisal metrics for corporates.
Conducted Employee Engagement & Experience Analytics, Engagement score, employee satisfaction index, wellbeing participation, emotional sentiment analysis, culture satisfaction score, and employee experience journey mapping.
Framed Diversity, Equity & Inclusion Intelligence, Diversity ratio, gender ratio, pay equity ratio, payroll segmentation, promotion equity, leadership pipeline strength, succession readiness index for corporate reporting.
Presented Learning, Capability & Predictive Insights, Training completion rate, digital learning uptake, time-to-productivity, skills gap heatmaps, hybrid work impact score, predictive attrition analytics at various forums.
 Administration & People Services
Facility Management, procurement, records, legal compliance, communication, vehicles and logistics, and office spaces.
Housekeeping activities, office supplies, workplace safety and security, 1122, and Liaison with City District Departments.

کمپنی کا لوگو
Director Human Resources
Hashoo Group - PC Peshawar, Bhurban and Muzafarabad
اکتوبر ۲۰۱۳ - جون ۲۰۲۰ | Islamabad, Pakistan

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Strategic HR & Organizational Structuring
Talent Acquisition
Managing Benefits and Compensations
Succession Planning and Performance Management
Capacity Building
Employee Engagements
Labor and Industrial Relations
Security and Facility Management

کمپنی کا لوگو
Head of Human Resources
Holiday Inn Hotels and Resorts
فروری ۲۰۱۱ - ستمبر ۲۰۱۳ | Lahore, Pakistan

کمپنی کا لوگو
Manager Human Resources
Eden Builders Limited
مارچ ۲۰۰۵ - دسمبر ۲۰۱۰ | Lahore, Pakistan

تعلیم

National University of Modern Language (NUML)
ایم فل, M. Phil - Human Resources‎
Human Resource
مکمل
2011
Al-Khair University
ماسٹرز, , Masters in Business Administration‎
Human Resource Management
CGPA 3.7/4
2007
University of the Punjab
بیچلرز, , Bachelors of Commerce‎
Commerce
فی صد 52%
1995
Government College University
انٹرمیڈیٹ / اے لیول, , F.Sc. (Maths, Stats, Economics)‎
Maths, Stats, Economics
فی صد 58%
1992
Central Model School, Lower Mall, Lahore
میٹرک / او لیول, , Matriculation in Science‎
Science
فی صد 86%
1990

پیشہ ورانہ مہارتیں

ماہر 360 Recruitment
متوسط Accounting
متوسط Accounts Management
ماہر Active Listening
ماہر Adaptable to Changes
ماہر Admin Management
ماہر Admin Task Planning
ماہر Administration
ماہر Administration Skills
ماہر Administrative Management 
ماہر Administrative Processes Command
ماہر Analysis
ماہر Analytical Skills
ماہر Applications Processing
ماہر Appraisals Management
ماہر Attendance Management
ماہر Benefits Negotiation
ماہر Boiler Components
ماہر BPO and Call Centre HR Operations
متوسط BPO Supervision Skills
ماہر Budgeting
ماہر Building Business Relationship
ماہر Building Employee Engagement
ماہر Business Development
ماہر Business Development Strategies
ماہر Business Performance Management
ماہر C Level Negotiation
ماہر Certified Hotel Administrator
متوسط CGRF Rules and Regulations
ماہر Communication Skills
ماہر Compensation Benefit
ماہر Computer Skills
ماہر Conducting Orientation
ماہر Conflict Management
ماہر Coordination Abilities
ماہر Cross-department Synergies
ماہر Dental Equipment Knowledge
ماہر Digital Innovation
ماہر Digitization Skills
ماہر Drafting Policies
ماہر Emotional Intelligence
ماہر Employee Benefits
ماہر Employee Data Management
ماہر Employee Engagement
ماہر Employee Management
ماہر Employee Record
ماہر Employee Relations
ماہر Employee Relations Management
ماہر Employee Relations Management
ماہر Employee Relationships Management

زبانیں

ماہر اردو
ماہر انگریزی

Farrukh آپکے جاننے والے

Muhammad Haris
SBR & CO OF PAKISTAN PVT LTD
Tauseef Ur Rehman Khan
GLACIERS PVT LTD (CONNECT LOGISTICS)
Qaiser Jamil
Confidential
Kashif Shahzad
Blue Haven Pools & SPA
Zafarullah Memon
Free lance